Privacy Policy

Introduction

Emerald Gardens Landscape & Design, LLC (“Emerald Gardens,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website at emeraldgardens.com or any of its associated pages.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you voluntarily provide to us when you fill out a contact form, request a consultation, or otherwise communicate with us through our website. This information may include:

• Your name

• Your email address

• Your phone number

• Your property address or service location

• Any details you share about your project or inquiry

We also automatically collect certain non-personal information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through tools like Google Analytics and is used solely to improve our website and better understand how visitors interact with our content.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests

• Schedule and coordinate service appointments

• Communicate updates about your project or our services

• Improve the content and functionality of our website

• Send occasional service updates or announcements if you have opted in to receive them

We do not use your information for any purpose beyond providing and improving our services.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us operate our website and communicate with you, including Google Analytics (website traffic analysis), Google Maps (service area display), and our email and text messaging platforms. These providers may use your information only to perform services on our behalf and are required to keep it confidential.

Mobile information and SMS consent/data will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS/Text Messaging

If you provide your mobile number and opt in, you agree to receive text messages from Emerald Gardens about consultation requests, appointment scheduling, and project updates. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply.

Opting out: You may opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE to any message. For help, reply HELP or contact us at (225) 412-3369 or info@emeraldgardens.com.

No sharing of mobile information: Mobile information and SMS consent/data will not be shared with third parties or affiliates for marketing or promotional purposes. We do not share, sell, rent, or transfer consumer personal data, including mobile information, to any external organizations, except to service providers that deliver our messages on our behalf and may use the data only for that purpose.

Safeguards: We use internal access controls and policies to prevent unauthorized access, sharing, or disclosure of user data. Only authorized personnel who need the information to serve you can access it.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site. We use cookies for:

• Website analytics through Google Analytics

• Remembering your preferences when you return to our site

You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

Data Retention

We retain the personal information you provide only for as long as necessary to fulfill the purpose for which it was collected, including responding to your inquiry, completing a project, or maintaining our business records. When your information is no longer needed, we dispose of it securely.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you

• Request that we correct any inaccurate information

• Request that we delete your personal information from our records

• Opt out of any marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or SMS communications, contact Emerald Gardens at (225) 412-3369, info@emeraldgardens.com, or via https://emeraldgardens.com/contact-us/.

Emerald Gardens Landscape & Design, LLC 

45357 Joe Guedry Rd St Amant, LA 70774